Privacy Policy for Popsicle Air
1. Introduction
At Popsicle Air, we prioritize the privacy and security of our customers and website visitors. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to safeguard your data.
2. Information We Collect
We collect personal information to provide better service and enhance your experience. This includes:
Personal Information: Name, email address, phone number, and mailing address when you contact us, schedule services, or subscribe to our newsletter.
Service Information: Details related to the HVAC services you request, such as property information, equipment details, and preferences.
Website Usage Information: IP addresses, browser types, device information, and site activity (e.g., pages viewed) collected via cookies and tracking technologies.
3. How We Use Your Information
We use your information for the following purposes:
To provide and deliver the HVAC services you request.
To respond to inquiries and offer customer support.
To send updates, promotional materials, or newsletters (with the option to opt-out).
To enhance our website, services, and marketing strategies.
To meet legal requirements or resolve disputes.
4. How We Share Your Information
We do not sell, trade, or rent your information. However, we may share it under these conditions:
With Service Providers or Contractors: We may share your information with trusted service providers or contractors who assist in delivering our services or maintaining our website. These providers are bound by confidentiality agreements and are prohibited from using your information for any purposes other than those specified by us.
To Comply with Legal Obligations: We may disclose your information to comply with legal obligations, court orders, or regulatory requests.
As Part of Business Transfers: Your information may be shared in connection with a merger, acquisition, or other business transfer.
Phone Numbers and Opt-In Data: Phone numbers and opt-in data you provide for SMS communications or other services will not be shared with third parties for marketing purposes.
SMS Disclaimer
By providing your phone number, you consent to receiving SMS communications related to the services or information you have requested. Standard messaging rates may apply. You may opt out of receiving SMS communications at any time by following the instructions provided in the messages.
5. Cookies and Tracking Technologies
We use cookies to improve your browsing experience by remembering preferences and analyzing site usage. You can disable cookies via your browser settings, but some website features may be affected.
6. Data Security
We implement industry-standard measures, including encryption and secure data storage, to protect your personal information. However, no method of data transmission or storage is 100% secure. While we strive for security, absolute protection cannot be guaranteed.
7. Your Rights and Choices
You have the following rights regarding your personal information:
Access, update, or correct your data.
Request data deletion.
Opt-out of marketing communications.
To exercise these rights, contact us using the information provided below.
8. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices of these external sites. Review their privacy policies before sharing your information.
9. Messaging Terms & Conditions (for SMS Communications)
By opting in to receive SMS communications from Popsicle Air:
Message Types: Appointment reminders, account notifications, and promotions.
Frequency: Message frequency may vary.
Rates: Message and data rates may apply.
Support: For help, reply HELP or email us at info@popsicleair.com.
Opt-Out: To stop receiving messages, reply STOP.
10. Changes to This Privacy Policy
We reserve the right to update this policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.
11. Contact Us
For questions or concerns, please contact us:
Popsicle Air
Phone: 949.357.2665
Email: info@popsicleair.com
Address: 2991 Randolph Ave, Costa Mesa, CA 92626
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Effective Date: December 1, 2024
This Privacy Policy ensures compliance with AT&T, T-Mobile, and CTIA messaging guidelines.